Canadian delivery companies cover dense city cores and long rural routes, often in the same day, and weather changes the plan. Drivers lose signal on rural roads and in buildings, and customers expect to know when a delivery will arrive. A delivery app has to work for dispatchers, drivers and customers, including when connectivity is poor.
| Stage | What it does |
|---|---|
| Order intake | Enter orders, upload files, capture them from email with the Email Reader agent, or connect a Shopify store |
| Delivery allocation | The Delivery Allocation agent suggests which driver or route takes each order, based on the rules you set; a dispatcher can approve or change it |
| Driver mobile app | The LogixDMS driver app, available on Android and iOS, shows each driver’s stops, captures barcode scans and photos, and works offline, syncing when signal returns |
| Proof of delivery | Capture photo, signature or scan at the door, stored on the order |
| Exceptions | Failed or delayed deliveries get reasons, photos and follow-up steps |
| Customer updates | Notifications by email at milestones (Explorer plan and above). SMS can be designed to your requirements using your country’s local SMS gateway. |
| Reporting | Reporting agent summarizes the day’s deliveries, exceptions and driver activity |
Replace paper delivery slips with digital proof of delivery captured in the driver app. Dispatchers and customer service see it as soon as it is saved, and it can be attached to the invoice or shared with the customer.
Courier management software handles orders, dispatch, driver work, proof of delivery and customer updates for delivery companies. It replaces calls, texts and paper with a shared live record.
ePOD is a digital record that a delivery was completed, usually a photo, signature or scan captured on the driver’s phone with a timestamp. It is available immediately to dispatch, customer service and billing.
Yes. The LogixDMS driver app, available on Android and iOS, works offline and syncs when the device reconnects.
Yes, it connects to Shopify through the Workflow Shopify Plugin. Custom Shopify apps can also be designed around your specific workflow.
Yes. Start on the free-for-life tier, then move to Explorer, Builder or Enterprise as you grow. See the pricing page.
Explore more LogixFlow solutions for Canadian logistics teams:
Experience the power of LogixFlow and revolutionize the way you work.
Canada | India | Malaysia | Mexico | UAE
Cold Never Cooled Our Passion: Designed with {❤️} in Winnipeg