| Agent | What it does | Where it helps |
|---|---|---|
| Email Reader | Reads incoming emails and pulls out the details that matter, such as a booking request or shipment query | Quotes, bookings, customer service inboxes |
| File Reader | Extracts text and data from PDFs and scanned files using OCR | Invoices, bills of lading, packing lists, delivery receipts |
| Document Classifier | Sorts incoming documents by type and routes them to the right record or team | Cross-border packages, customer onboarding, claims |
| Delivery Allocation | Matches deliveries to drivers or routes based on the rules you set | Courier and last-mile dispatch |
| Inventory Insight | Highlights stock levels, patterns and anomalies | Warehouses, 3PLs, returns |
| Reporting | Produces scheduled summaries for managers and customers | Daily operations and client reports |
A chatbot answers questions. An agent does work inside your system: it reads a document, fills in the record, and routes it to the next step. In LogixFlow, agents are part of your workflows, so each step is logged and you decide where a person must approve.
| Question | Chatbot | LogixFlow AI agent |
|---|---|---|
| What does it do? | Answers questions in a chat window | Reads, classifies, allocates and reports inside your workflows |
| Who is in control? | The user asks each time | You define rules, approvals and exceptions |
| Where does it work? | In a chat box | In your forms, mobile app and automations |
| Is there a record? | Chat history | A logged step on the shipment, order or document |
Agents work within the rules you define, with approvals where you want them and a log of each step. LogixFlow is hosted in the USA, and Enterprise plans include a data residency option.
AI agents are software that carry out tasks, such as reading a document, classifying it or suggesting an allocation, rather than only answering questions. In logistics they take on the repetitive email, document and reporting work around shipments and inventory.
Chatbots answer questions in a chat window. Agents work inside your workflows: they read data, update records and pass work to the next step, with approvals where you want them.
Yes. The File Reader agent extracts text and data from PDFs and scans, and the Document Classifier agent sorts them by type. Your team reviews anything the agent is unsure about.
No. You add agents to your workflows in LogixFlow and set the rules and approvals in the same no-code tools.
Start on the free-for-life tier and move to Explorer, Builder or Enterprise as your needs grow. See the pricing page. Every plan includes the prebuilt agent library: 2 agents on Free, 5 on Explorer, 20 on Builder (with a custom agent designer) and unlimited on Enterprise. Each plan also has a monthly allowance of AI credits.
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